# FAQ

***

**Q1: What’s the difference between Alerts and the Indicator?**

* **Alerts** → Pre-configured AI model signals delivered via Telegram (or email/webhook). No chart setup required—you simply receive Entry, SL, TP levels on your device.
* **Indicator** → The AI-Signals V4 invite-only script on TradingView. Gives you full control: AI Mode ★ ratings, custom risk settings, live performance overlays, and access on any asset/timeframe.

**Q2: Do I need both?**

* Use **Alerts** for turnkey, “set-and-forget” trading.
* Use the **Indicator** when you want to customize modes, tweak risk parameters, backtest, or scan new symbols yourself.

***

### 2. Access & Installation

**Q3: How do I get the AI-Signals V4 Indicator?**

1. Log into **account.ai-signals.com**.
2. Go to **Connect Accounts → TradingView → Subscribe to Connect** and authorize our invite-only script.
3. In TradingView, open any chart, click **Indicators & Strategies** → **Invite-Only Scripts** → **AI-Signals V4** → **Add**.

**Q4: How do I join Alert channels?**

* From your welcome email or dashboard, click the **Telegram invite link**.
* Join the asset-or style-specific channels (Crypto, Stocks, Forex, Swing, Scalper, etc.).
* Enable notifications in Telegram so you never miss a signal.

***

### 3. Signal Modes & AI Mode

**Q5: What modes does the Indicator support?**

* **Contrarian**: Mean-reversion signals at extremes.
* **Reversal**: Key turning-point entries.
* **Trend**: Continuation signals in strong moves.
* **Scalper**: High-frequency, quick entries.
* **AI Mode ★**: Automatically ranks all modes per bar using your **Feature Weights** (Profit, Win Rate, Profit Factor, Total Trades). Signals are tagged 1★ (low), 2★ (medium), 3★ (high probability).

**Q6: How does AI Mode work?**

* After each candle close, the AI recalculates live stats and reapplies your weights to choose the top signal(s).
* You never need to switch modes manually—AI Mode adapts to market regime shifts.

***

### 4. Risk Management (SL & TP)

**Q7: How do I configure Stop-Loss & Take-Profit?**

1. Open the Indicator’s ⚙️ **Inputs → Risk Management**.
2. Choose **Exit Type**: None, Recent High/Low, Single %, Multiple %, ATR, etc.
3. Set **SL (%)**, **RR1**, **RR2**, **RR3** (e.g. 1 : 1.5 : 2), and **ATR Factor**.
4. For **Multiple TP** mode, each tier automatically scales out 33% at TP1, TP2, TP3.

**Q8: What’s best practice for multi-TP?**

* Risk 0.5–1% per trade, scale out 1/3 at each TP.
* Use wider ATR-based SL on volatile assets and tighter % SL on equities.

***

### 5. VIP Strategies & Presets

**Q9: What are VIP Settings?**

* Inside our **Discord VIP channel**, you’ll find “best settings presets” shared by our team and top members.
* Strategies cover BTC cycle lows, SPX swing setups, high-frequency crypto scalps, and more.

**Q10: How do I use them?**

1. Load AI-Signals V4 on your chart.
2. In **Inputs → Defaults**, select the VIP preset name.
3. Follow the step-by-step, asset-and-timeframe instructions included in the Discord post.

***

### 6. Alerts

**Q11: How do I enable alerts in TradingView?**

1. In **AI-Signals V4**’s ⚙️ settings, scroll to **⏰ Alerts** and choose **All**, **Entries**, or **Exits**.
2. Customize your **Message Template** using placeholders:

   ```
   yamlCopyEdit{{ticker}} | {{interval}} | {{signal}} | Entry: {{entry}} | SL: {{stop loss}} | TP1: {{take profit 1}} / TP2: {{take profit 2}}
   ```
3. Click TradingView’s **🔔 Alerts**, set Condition → **AI-Signals V4 – any alert()** → paste message → choose delivery → **Create**.

**Q12: What placeholders can I use?**

| Placeholder         | Description                       |
| ------------------- | --------------------------------- |
| `{{ticker}}`        | Symbol (e.g., AAPL, BTCUSDT)      |
| `{{signal}}`        | Signal type (Long Entry, TP1, SL) |
| `{{entry}}`         | Entry price                       |
| `{{stop loss}}`     | Stop-loss level                   |
| `{{take profit 1}}` | First TP                          |
| `{{take profit 2}}` | Second TP                         |
| `{{take profit 3}}` | Third TP                          |
| `{{interval}}`      | Timeframe (5m, 1h, Daily)         |
| `{{time}}`          | Timestamp (GMT)                   |
| `{{profit}}`        | Profit/Loss %                     |

***

### 7. Assets & Styles

**Q13: Which assets and pairs are supported?**

* **Stocks:** AAPL, TSLA, MSFT, AMZN, NVDA, GOOGL, NFLX, AMD, KO, CRM, SNOW, INTC, + more
* **Crypto:** BTCUSDT, ETHUSDT, SOLUSDT, XRPUSDT, BNBUSDT, DOGEUSDT, AVAXUSDT, ADAUSDT
* **Forex:** EURUSD, GBPUSD, USDJPY, USDCAD, AUDUSD, NZDUSD, USDCHF
* **Indices:** NASDAQ, S\&P 500, US30, DAX30, GER40, GER30, Bank Nifty, Nifty 50
* **Commodities:** XAUUSD (Gold), XAGUSD (Silver), USOIL

**Q14: What trading styles can I choose?**

* **Swing:** Daily/4H
* **Short-Term:** 15m/30m/1H
* **Reversal:** 1H/4H/Daily
* **Trend:** 1H/4H/Daily
* **Scalper:** 1m/5m/15m

***

### 8. Signal Structure

**Q15: What’s the format of an alert?**

```
yamlCopyEdit🚨 New Long Signal 🚨  
Asset: BTCUSDT (4h) | Mode: AI ★★  
Entry: 29,400.0 | SL: 28,900.0  
TP1: 30,200.0 | TP2: 31,000.0 | TP3: 32,500.0  
Stats: Win Rate 68.2% | PF 2.8 | Trades 112  
Time: 2025-06-07 16:19:50
```

***

### 9. Performance

**Q16: What results can I expect?**

* **Win-Rates:** 61%–75% (varies by asset & style)
* **Profit Factors:** 1.8–4.0
* **Total Profits:** +120% (Gold Reversal) to +1,250% (Crypto Scalper) over the last 12 months

***

### 10. Troubleshooting

**Q17: I don’t see the indicator in TradingView—why?**

* Confirm your TradingView account is **connected** under **account.ai-signals.com → Connect Accounts**.
* Refresh TradingView and check **Invite-Only Scripts**.
* Make sure you’re on **Pine Script v5**.

**Q18: Alerts aren’t triggering—what did I miss?**

* In **Inputs → Alerts**, ensure you’ve selected **All/Entries/Exits**.
* In the TradingView Alert modal, pick **AI-Signals V4 – any alert() function**.
* Check your notification settings (email/webhook/Telegram) and TradingView subscription limits.

***

### 11. Support & Refunds

**Q19: Where can I get help?**

* **Discord:** #support-live (24/7)
* **Email:** <support@ai-signals.com> (≤2h response)
* **Help Center:** account.ai-signals.com/help-center

**Q20: What’s your refund policy?**

* **14-Day Guarantee:** Trigger <10 signals in your first 14 days and email **<support@ai-signals.com>** with “14-Day Refund + screenshot of your signal count” for a full refund.

***

If anything’s still unclear or you hit a snag, ping us in **#support-live** on Discord—we’ll sort you out. Thanks for trading with AI-Signals!

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