FAQ
Here, you'll find a comprehensive list of all the frequently asked questions, giving you answers to help guide you through any questions you may have.
Q1: What’s the difference between Alerts and the Indicator?
Alerts → Pre-configured AI model signals delivered via Telegram (or email/webhook). No chart setup required—you simply receive Entry, SL, TP levels on your device.
Indicator → The AI-Signals V4 invite-only script on TradingView. Gives you full control: AI Mode ★ ratings, custom risk settings, live performance overlays, and access on any asset/timeframe.
Q2: Do I need both?
Use Alerts for turnkey, “set-and-forget” trading.
Use the Indicator when you want to customize modes, tweak risk parameters, backtest, or scan new symbols yourself.
2. Access & Installation
Q3: How do I get the AI-Signals V4 Indicator?
Log into account.ai-signals.com.
Go to Connect Accounts → TradingView → Subscribe to Connect and authorize our invite-only script.
In TradingView, open any chart, click Indicators & Strategies → Invite-Only Scripts → AI-Signals V4 → Add.
Q4: How do I join Alert channels?
From your welcome email or dashboard, click the Telegram invite link.
Join the asset-or style-specific channels (Crypto, Stocks, Forex, Swing, Scalper, etc.).
Enable notifications in Telegram so you never miss a signal.
3. Signal Modes & AI Mode
Q5: What modes does the Indicator support?
Contrarian: Mean-reversion signals at extremes.
Reversal: Key turning-point entries.
Trend: Continuation signals in strong moves.
Scalper: High-frequency, quick entries.
AI Mode ★: Automatically ranks all modes per bar using your Feature Weights (Profit, Win Rate, Profit Factor, Total Trades). Signals are tagged 1★ (low), 2★ (medium), 3★ (high probability).
Q6: How does AI Mode work?
After each candle close, the AI recalculates live stats and reapplies your weights to choose the top signal(s).
You never need to switch modes manually—AI Mode adapts to market regime shifts.
4. Risk Management (SL & TP)
Q7: How do I configure Stop-Loss & Take-Profit?
Open the Indicator’s ⚙️ Inputs → Risk Management.
Choose Exit Type: None, Recent High/Low, Single %, Multiple %, ATR, etc.
Set SL (%), RR1, RR2, RR3 (e.g. 1 : 1.5 : 2), and ATR Factor.
For Multiple TP mode, each tier automatically scales out 33% at TP1, TP2, TP3.
Q8: What’s best practice for multi-TP?
Risk 0.5–1% per trade, scale out 1/3 at each TP.
Use wider ATR-based SL on volatile assets and tighter % SL on equities.
5. VIP Strategies & Presets
Q9: What are VIP Settings?
Inside our Discord VIP channel, you’ll find “best settings presets” shared by our team and top members.
Strategies cover BTC cycle lows, SPX swing setups, high-frequency crypto scalps, and more.
Q10: How do I use them?
Load AI-Signals V4 on your chart.
In Inputs → Defaults, select the VIP preset name.
Follow the step-by-step, asset-and-timeframe instructions included in the Discord post.
6. Alerts
Q11: How do I enable alerts in TradingView?
In AI-Signals V4’s ⚙️ settings, scroll to ⏰ Alerts and choose All, Entries, or Exits.
Customize your Message Template using placeholders:
yamlCopyEdit{{ticker}} | {{interval}} | {{signal}} | Entry: {{entry}} | SL: {{stop loss}} | TP1: {{take profit 1}} / TP2: {{take profit 2}}
Click TradingView’s 🔔 Alerts, set Condition → AI-Signals V4 – any alert() → paste message → choose delivery → Create.
Q12: What placeholders can I use?
{{ticker}}
Symbol (e.g., AAPL, BTCUSDT)
{{signal}}
Signal type (Long Entry, TP1, SL)
{{entry}}
Entry price
{{stop loss}}
Stop-loss level
{{take profit 1}}
First TP
{{take profit 2}}
Second TP
{{take profit 3}}
Third TP
{{interval}}
Timeframe (5m, 1h, Daily)
{{time}}
Timestamp (GMT)
{{profit}}
Profit/Loss %
7. Assets & Styles
Q13: Which assets and pairs are supported?
Stocks: AAPL, TSLA, MSFT, AMZN, NVDA, GOOGL, NFLX, AMD, KO, CRM, SNOW, INTC, + more
Crypto: BTCUSDT, ETHUSDT, SOLUSDT, XRPUSDT, BNBUSDT, DOGEUSDT, AVAXUSDT, ADAUSDT
Forex: EURUSD, GBPUSD, USDJPY, USDCAD, AUDUSD, NZDUSD, USDCHF
Indices: NASDAQ, S&P 500, US30, DAX30, GER40, GER30, Bank Nifty, Nifty 50
Commodities: XAUUSD (Gold), XAGUSD (Silver), USOIL
Q14: What trading styles can I choose?
Swing: Daily/4H
Short-Term: 15m/30m/1H
Reversal: 1H/4H/Daily
Trend: 1H/4H/Daily
Scalper: 1m/5m/15m
8. Signal Structure
Q15: What’s the format of an alert?
yamlCopyEdit🚨 New Long Signal 🚨
Asset: BTCUSDT (4h) | Mode: AI ★★
Entry: 29,400.0 | SL: 28,900.0
TP1: 30,200.0 | TP2: 31,000.0 | TP3: 32,500.0
Stats: Win Rate 68.2% | PF 2.8 | Trades 112
Time: 2025-06-07 16:19:50
9. Performance
Q16: What results can I expect?
Win-Rates: 61%–75% (varies by asset & style)
Profit Factors: 1.8–4.0
Total Profits: +120% (Gold Reversal) to +1,250% (Crypto Scalper) over the last 12 months
10. Troubleshooting
Q17: I don’t see the indicator in TradingView—why?
Confirm your TradingView account is connected under account.ai-signals.com → Connect Accounts.
Refresh TradingView and check Invite-Only Scripts.
Make sure you’re on Pine Script v5.
Q18: Alerts aren’t triggering—what did I miss?
In Inputs → Alerts, ensure you’ve selected All/Entries/Exits.
In the TradingView Alert modal, pick AI-Signals V4 – any alert() function.
Check your notification settings (email/webhook/Telegram) and TradingView subscription limits.
11. Support & Refunds
Q19: Where can I get help?
Discord: #support-live (24/7)
Email: support@ai-signals.com (≤2h response)
Help Center: account.ai-signals.com/help-center
Q20: What’s your refund policy?
14-Day Guarantee: Trigger <10 signals in your first 14 days and email support@ai-signals.com with “14-Day Refund + screenshot of your signal count” for a full refund.
If anything’s still unclear or you hit a snag, ping us in #support-live on Discord—we’ll sort you out. Thanks for trading with AI-Signals!
Subscription - FAQ
How does the subscription work? Post-purchase, an email & a video guides you through setting up access.
How do I upgrade my subscription? Log in, visit your membership settings, and select the ‘Upgrade’ option to access more advanced features Click Here.
Do you offer a free trial? No, we focus on quality and transparency with paid access, maintaining an exclusive, results-driven community.
How do I cancel my subscription? Cancel anytime via your account on account.ai-signals.com, or reach out to support@ai-signals.com for help.
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